Frequently Asked Questions About MessagingFox
Everything you need to know about our omnichannel messaging platform, pricing, and integrations.
What is MessagingFox?
MessagingFox is a full-scale omnichannel messaging and automation SaaS that enables businesses to manage WhatsApp, Instagram, and Email from a single shared inbox — with broadcasts, no-code automation, CRM, and multi-agent team collaboration.
Which messaging channels does MessagingFox support?
Currently, MessagingFox supports WhatsApp (via Meta Cloud API), Instagram Direct Message, and Email. We unifty these into one shared inbox for your team.
Is MessagingFox Meta-approved?
Yes, MessagingFox is Meta-approved and uses the official WhatsApp Business Cloud API to ensure your account remains safe and compliant with Meta's policies.
Do you offer a free trial?
Yes, we offer a 14-day free trial on all plans so you can explore the features and see how it fits your business workflow. No credit card is required to start.
Can I send bulk WhatsApp messages with MessagingFox?
Absolutely. MessagingFox includes a powerful Broadcast tool that allows you to send bulk WhatsApp messages to your contact lists using approved templates, with full tracking of delivery and read rates.
Is MessagingFox GDPR compliant?
Yes, protection of customer data is our priority. MessagingFox is fully GDPR compliant and uses industry-standard encryption to protect your conversations.
How many team members can use the shared inbox?
Depending on your plan, you can have from 2 to an unlimited number of team members. Every agent gets their own login to collaborate on customer chats.
Does it support automated replies?
Yes, we have a no-code automation builder. You can set up auto-replies, keyword triggers, and complex workflows for both WhatsApp and Instagram.
Still have questions?
Can't find the answer you're looking for? Our team is here to help you get started.